Sunday, July 31, 2016
Saturday, July 30, 2016
Monday, July 4, 2016
PERCEPTIONS IN LIFE!
Another story on Paradigm Shift
There is a difference in what we see and what we hear. There is always a difference between thoughts of people.
Let's move, please read the following stories to understand this better..
CHANGE IN PERCEPTION
It was a serene Sunday morning, approximately around 6.30 AM a middle aged man with three children walked down to an underground railway station. He sat pensively on a chair waiting for the train, but, his children were screaming, jumping, making noise and one of them even pulled the newspaper one of the other passengers sitting and waiting for the train.
Unable to take this anymore, one old man, pushing his eye glasses, turned to the father of the children and said, "It's time you did something to restore the tranquility of the morning by disciplining the children."
The father who was in a deep thought, with his head down, looked up and replied, "You are absolutely right sir, I too was wondering, what do I do with these three children who lost their mother in the hospital about an hour ago."
Hearing this all the passengers there drew a blank, as if they were frozen cold by what they heard.
They immediately started offering help. One said he could adopt a child, the other said he could take care of all expenses of a kid by financing him, another offered immediate cash support..etc.
The perception changed in a moment from irritation and annoyance to empathy and kindness.
This is a story from Steven Covey's famous book "Seven Habits of Effective People," wherein he says our mind already so full of thoughts at any given point reacts to situations and pass judgments, without getting to know the entire problem. Comments are made which can hurt, but, when you get to know the fact it becomes regrettable as words already shot can't be withdrawn.
The author suggests we keep an open mind to receive and respond rather than react.
There is a difference in what we see and what we hear. There is always a difference between thoughts of people.
Let's move, please read the following stories to understand this better..
CHANGE IN PERCEPTION
It was a serene Sunday morning, approximately around 6.30 AM a middle aged man with three children walked down to an underground railway station. He sat pensively on a chair waiting for the train, but, his children were screaming, jumping, making noise and one of them even pulled the newspaper one of the other passengers sitting and waiting for the train.
Unable to take this anymore, one old man, pushing his eye glasses, turned to the father of the children and said, "It's time you did something to restore the tranquility of the morning by disciplining the children."
The father who was in a deep thought, with his head down, looked up and replied, "You are absolutely right sir, I too was wondering, what do I do with these three children who lost their mother in the hospital about an hour ago."
Hearing this all the passengers there drew a blank, as if they were frozen cold by what they heard.
They immediately started offering help. One said he could adopt a child, the other said he could take care of all expenses of a kid by financing him, another offered immediate cash support..etc.
The perception changed in a moment from irritation and annoyance to empathy and kindness.
This is a story from Steven Covey's famous book "Seven Habits of Effective People," wherein he says our mind already so full of thoughts at any given point reacts to situations and pass judgments, without getting to know the entire problem. Comments are made which can hurt, but, when you get to know the fact it becomes regrettable as words already shot can't be withdrawn.
The author suggests we keep an open mind to receive and respond rather than react.
Sunday, July 3, 2016
Professionalism, Ethics, Morality
#Professionalism #Ethics #Morality
Shiv Khera, a renowned author and management trainer writes about his experience in Singapore :
"Six years ago in Singapore I gave a taxi driver a business card to take me to a particular address.
At the last point he circled round the building. His meter read 11$, but he took only 10.
I said Henry, your meter reads 11$ how come you are taking only 10.
He said Sir, I am a taxi driver, I am supposed to be bringing you straight to the destination. Since I did not know the last spot, I had to circle around the building. Had I brought you straight here, the meter would have read 10$.
Why should you be paying for my ignorance ?
He said Sir, legally, I can claim 11$ but Honestly and ethically I am entitled to only 10.
He further added that Singapore is a tourist destination and many people come here for three or four days. After clearing the immigrations and customs, the first experience is always with the taxi driver and if that is not good, the balance three to four days are not pleasant either.
He said Sir I am not a taxi driver, I am the Ambassador of Singapore without a diplomatic passport.
In my opinion he probably did not go to school beyond the 8th grade, but to me he was a professional. To me his behavior reflected pride in performance and character.
That day I learnt that one needs more than professional qualification to be a professional.
In one line be a "Professional with a human touch and Values " that makes all the more difference.
Knowledge, skill, money, education, all comes later. First comes Human Values, Honesty and Integrity
Professionalism: It’s NOT the job you DO, It’s HOW you DO the job.”
Shiv Khera, a renowned author and management trainer writes about his experience in Singapore :
"Six years ago in Singapore I gave a taxi driver a business card to take me to a particular address.
At the last point he circled round the building. His meter read 11$, but he took only 10.
I said Henry, your meter reads 11$ how come you are taking only 10.
He said Sir, I am a taxi driver, I am supposed to be bringing you straight to the destination. Since I did not know the last spot, I had to circle around the building. Had I brought you straight here, the meter would have read 10$.
Why should you be paying for my ignorance ?
He said Sir, legally, I can claim 11$ but Honestly and ethically I am entitled to only 10.
He further added that Singapore is a tourist destination and many people come here for three or four days. After clearing the immigrations and customs, the first experience is always with the taxi driver and if that is not good, the balance three to four days are not pleasant either.
He said Sir I am not a taxi driver, I am the Ambassador of Singapore without a diplomatic passport.
In my opinion he probably did not go to school beyond the 8th grade, but to me he was a professional. To me his behavior reflected pride in performance and character.
That day I learnt that one needs more than professional qualification to be a professional.
In one line be a "Professional with a human touch and Values " that makes all the more difference.
Knowledge, skill, money, education, all comes later. First comes Human Values, Honesty and Integrity
Professionalism: It’s NOT the job you DO, It’s HOW you DO the job.”
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